Frequently Asked Questions . . .

  • Got Questions? We've Got Answers

    When renting a storage container, there are many factors to consider—the size you need, the duration of the rental, and how secure and weatherproof the unit is. At LockBox Self Store, we aim to make the process simple and stress-free by answering some of the most common questions our customers ask:

  • Why choose LockBox Self Store?

    With secure, weatherproof units and flexible rental options, LockBox Self Store is your trusted storage partner. Our experienced team is dedicated to helping you find the perfect storage solution—making storage simple and hassle-free

  • What size storage units are available?

    We offer various sizes, including 10ft, 15ft, 20ft, 30ft, and 40ft units, allowing you to select based on your needs. Whether you’re storing personal items or business stock, we have options to accommodate every requirement effectively.

  • What is the process for renting a storage unit?

    Renting a unit with LockBox Self Store is simple. Choose your preferred location and size, sign up online or call us, and move in at your convenience. Our friendly team is ready to assist you with any questions during the process.

  • What can I store in a unit?

    You can store personal belongings, business equipment, furniture, tools, and more. If you have specific needs, feel free to ask! However, hazardous materials and perishable goods are not allowed in our storage units.

  • How secure are the storage units?

    Our sites are gated with secure access controls. Units are lockable with your own padlock, giving you control over access. Additionally, our locations feature 24/7 CCTV monitoring for added security and peace of mind for all customers.

  • Are the storage units weatherproof?

    Yes, our units are fully weatherproof, designed to keep your belongings safe from elements. Each unit features secure, sealed doors that prevent rain, dust, and moisture, ensuring your items remain dry and protected throughout their stay.

  • Do you offer both short-term and long-term rentals?

    Yes, we provide flexible rental terms tailored to your needs. Whether you require storage for a short few weeks or several years, we have options that can accommodate both short-term and long-term rentals seamlessly.

  • Can I access my storage unit anytime?

    Yes, we offer 24/7 access to your storage unit, allowing you to retrieve items at your convenience. There’s no need to wait for business hours or rush around —your unit is accessible around the clock for your ease and comfort.

  • Are there any discounts available?

    We provide special discounts and promotions throughout the year! Be sure to check all our social media channels or contact us directly to learn more about current offers and how you can take advantage of them before they end.

  • Differences between a standard and high cube unit?

    A high cube unit provides extra vertical space, ideal for taller items or maximizing shelving. Standard units are 8ft 6in high, while high cubes offer an additional foot, giving you more room to organise your belongings.

  • How do I maintain my storage unit?

    Our units require minimal maintenance. We recommend checking your items periodically and ensuring they’re stored to allow proper airflow. For additional advice on maintaining your unit, feel free to reach out to our helpful team.